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Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort
[email protected]
+1 (246) 622 1200

GENERAL INFORMATION

Does the all-inclusive package include alcoholic beverages?

Yes, the all-inclusive package includes both alcoholic and non-alcoholic drinks for guests to enjoy throughout their stay.

Is smoking permitted at the resort?

Yes, smoking is permitted only in designated outdoor areas around the resort.

Is there a deposit required at check-in?

Yes, payment for your stay is collected upon arrival.

Is there a service desk for tours and excursions?

Yes, our tour desk is open daily from 9 AM to 5 PM and can assist with booking island excursions and local experiences.

Is late check-out available?

Yes, late check-out is available based on resort occupancy and may include a small additional charge.

Does the resort offer evening entertainment?

Yes, our in-house entertainment team curates a weekly lineup featuring live music, themed nights, and karaoke evenings for guests to enjoy.

What is the check-in and check-out time at Wyndham Grand Barbados Sam Lord’s Castle Resort?

Check in time is 4p.m. and check-out time is 12p.m. However, for an additional fee, we offer late check-out and early check-in.

Is there free Wi-Fi available throughout the resort?

Yes, there is.

What languages are spoken by the resort staff?

English, French and Spanish.

Does the resort accommodate guests with accessibility needs?

Yes, we do. We believe in inclusivity, which is why the resort was designed to ensure that every building, restaurant, bar, and spa are accessible. Additionally, we have dedicated accessible rooms. We are also currently working on creating a beach entrance that doesn't require steps.

DINING & BEVERAGES

Does the price include all meals?

Yes, your all-inclusive stay includes breakfast, lunch, dinner, and beverages — both alcoholic and non-alcoholic.

What kind of breakfast is served at Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort?

At Wyndham Grand Barbados, we offer a variety of breakfast options. In our main dining hall, Mediterranean Market, the daily buffet is themed and can feature a range of options, including American dishes, Caribbean favorites, or Bajan staples. At Castle View, our brunch offers a delicious blend of American and Bajan cuisine every day. If you prefer something lighter, Lucy's Lounge offers a selection of sandwiches and pastries.

What restaurants and bars are available at the resort?

We offer a variety of dining options at Wyndham Grand Barbados: 1. Castle View (bar included): A sophisticated à la carte restaurant, open for brunch and dinner. 2. Sam Lord’s Grill (bar included): Known for its delicious burgers, nachos, salads, Barbadian fried chicken, and refreshing cocktails. 3. Lucy’s Lounge (bar included): Our 24/7 café, perfect for quick bites such as coffee, salads, and sandwiches. 4. Lantern Pool Bar: Located by the main pool, offering poolside service with quick bites like sandwiches and wraps to enjoy while relaxing in the sun. 5. Burnt Cask Rum: A unique rum bar serving the finest rums from Barbados and beyond, with a focus on Caribbean selections. 6. Styr Crazy Food Truck: A casual poolside food truck serving Korean BBQ bowls, where you can customize your meal and have it prepared right in front of you.

Are vegetarian, vegan, or gluten-free meal options available?

Yes, they are. At Wyndham Grand Barbados, we are committed to ensuring every guest enjoys their meals and overall experience. To help us accommodate your needs, please speak with our concierge upon arrival or, prior to your stay, email [email protected] to inform us of any dietary requirements or allergies.

Do the restaurants require reservations?

No reservation is required at any restaurant on the property, except for Castle View.

Is room service available, and what are the hours?

We offer 24-hour room service.

What is the cost of room service? Is it a part of the all-inclusive package?

No, room service incurs an additional charge of $25 USD per order. However, we do offer an express menu that is complimentary.

Does the resort offer beachside dining or drink service?

Yes, we have two poolside bars, and a poolside restaurant.

ROOMS & SUITES

Do all rooms have a balcony or terrace?

Yes, every room features a private balcony or terrace to enjoy the surrounding views.

Does the resort offer connecting or family rooms?

We do not have “Family Rooms,” but connecting options such as a King Deluxe and Double Deluxe can comfortably accommodate up to six or seven guests.

Do King Rooms include a sofa?

Only our Suites include a sofa.

Which rooms offer the best oceanfront views?

All five accommodation blocks at the resort include ocean-view rooms offering stunning views of the Caribbean Sea.

Are bathtubs available in King Rooms?

Yes, all rooms except accessible rooms include a bathtub.

Does the resort have any suites with separate bedrooms?

Yes, all suites feature a separate bedroom. Additionally, the only suite with two bedrooms is the Presidential Suite.

Do the rooms have a minibar, and is it included in the all-inclusive plan?

All rooms are equipped with a minibar, and yes, it is included in your all-inclusive experience.

Are cribs or extra beds available upon request?

Yes, you can email [email protected] or [email protected], and we will make sure your requests are fulfilled.

RESORT FACILITIES & SERVICES

Are the pools and fitness center open?

Yes, our outdoor pools — including the infinity pool overlooking the ocean — are open, and the fitness center is fully operational.

Does the resort have a swim-up bar?

Yes. A swim-up bar is available to all of our guests for an enhanced poolside experience.

What is there to do at Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort?

There’s always something happening at Wyndham, thanks to our carefully curated weekly lineup of events. From Karaoke Night and Salsa Night to dance parties and Sip & Paint for a more relaxed vibe, we offer a variety of experiences. We also host seasonal activities, like those for Easter, to keep things fresh. One of our highlights is *The Lime*, a taste of the Oistins experience, featuring stilt walkers, fire breathers, dancers, a live DJ, and delicious Bajan favorites every Tuesday night.

Is there a spa, and what treatments are offered?

Yes, Island Essence Spa offers a wide range of treatments that target every part of your body, from our Signature Warm Candle Massage to the Sam Lord's Swedish Massage. You can explore our full menu on our website or via our Linktree. To book your treatment, simply email [email protected].

Does the resort have a fitness center?

Yes, our fitness center is open 24 hours and includes an adjoining yoga studio that offers weekly yoga classes.

Are there pools, and is there an adults-only pool?

We have six pools on the property, including one exclusively for spa patrons (spa access is for guests 16 and up). We also have a pool designated just for kids.

Is there a kid’s club or activities for children?

Yes, we have a kids' club that is open from 9 AM to 5 PM for children aged 4 and up. They offer a variety of activities each week to keep the kids engaged and entertained.

Are there any age restrictions for spa services?

Yes, the spa is open to guests aged 16 and up.

Do I need to book spa treatments in advance?

To ensure your spa experience is everything you’ve dreamed of and more, we highly recommend booking your treatments in advance.

Are spa services included in the all-inclusive package?

Spa services are an additional cost.

What are the spa’s operating hours?

SUN – THURS: 9 AM - 5:30 PM FRI – SAT: 9:30 AM - 6 PM

Does the spa offer couples’ treatments?

Yes, it does. You can explore our full menu on our website or via our Linktree. To book your treatment, simply email [email protected].

Are there special wellness or relaxation packages available?

Yes, there are. You can explore our full menu on our website or via our Linktree. To book your treatment, simply email [email protected].

Do you offer butler services?

Yes, we do. It's exclusive to our suites and comes at no extra charge.

Is the fitness center open 24/7?

Yes, our fitness center is open 24/7.

BEACH & WATER ACTIVITIES

Does the resort offer water sports?

No, we do not offer water sports due to the strength of the ocean waves.  However, we do offer a  complimentary shuttle service three times a week to a popular location on the South where guests can safely enjoy the beach and a variety of watersport activities.

Is the beach open with lounge chairs and drink service?

Yes, the beach is open and offers full food and beverage service along with lounge chairs for guest comfort.

Do you have sunbeds on the beach?

Yes, sunbeds are available for guests to relax by the beach.

How can guests access the beach?

Guests can access the beach through a private stairwell located beside the historic Sam Lord’s Castle.

How close to the beach is Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort?

We are a beachfront property, with the beach just a few steps aways from our guest rooms.

Can you swim in the waters?

We don’t recommend swimming in the rough sea, but you can relax on the beach or take our complimentary shuttle to Carlisle Bay every Saturday and Wednesday for a refreshing swim in the crystal-clear waters of Barbados.

WEDDINGS & EVENTS

Does the resort offer wedding packages?

Yes, we offer wedding and engagement packages. Please visit our website to explore the available options, or feel free to email our weddings team at [email protected].

Can the resort accommodate large wedding parties?

Absolutely! We have several locations on the property that can accommodate over 500 guests. For more details, feel free to email our weddings team at [email protected].

Are there dedicated event venues for corporate meetings?

Yes, we have dedicated conference facilities, including our Trident Ballroom, which is approximately 10,000 sq. ft. – the largest in the country – along with additional meeting rooms. For more information, feel free to email us at [email protected].

What wedding services does the resort provide (photography, décor, catering)?

As an all-inclusive resort, we provide catering for weddings and events held here, including your wedding cake. We also handle décor, photography, entertainment, and offer self-care packages such as massages, hairstyling, and more.

How far in advance should weddings or events be booked?

The timing depends on what works best for you, but we recommend booking at least 6 months in advance for optimal availability.

TRANSPORTATION & LOCATION

What’s the best way to get to the resort from the airport?

The best way to arrange transportation is by contacting our concierge team directly at [email protected] .

How far is the resort from the city center?

Transportation can be arranged through the resort, and it takes about 30 minutes to reach the city center.

How far is the resort from the cruise terminal?

The cruise terminal is approximately 35–45 minutes from the resort.

Does the resort offer airport transfers?

Yes, we offer private transportation services.

  • Private Car (1-2 persons): USD $60 one way/USD $120 round trip.
  • Private Van (3-6 persons): USD $90 one way/USD $180 round trip.

How far is the resort from Oistins Fish Fry?

The resort is about 30 minutes from Oistins Fish Fry.

How far is Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort from Barbados capital- Bridgetown?

It takes about 30 to 45 minutes to get to Bridgetown.

How far is the resort from Grantley Adams International Airport?

We’re just 15 minutes from the airport.

Is parking available for guests?

Yes, parking is available for guests.

Are taxis or car rentals available at the resort?

Yes, they are. Guests can visit our concierge desk, and our team will handle everything to make the process as stress-free as possible. Alternatively, guests can email [email protected] for assistance.

Is the resort close to local attractions or shopping areas?

Yes, we are conveniently located near a variety of local activities and shopping destinations, including Sheraton Mall, St. Lawrence Gap, the Wildlife Reserve, Harrison’s Cave, and Animal Flower Cave.

BOOKING & POLICIES

What is the resort’s cancellation policy?

You can cancel your reservation free of charge up to 3 days before your arrival. However, cancellations made within 3 days of your arrival will incur a one-night charge penalty.

Are pets allowed at the resort?

No, only service animals are allowed.

What payment methods are accepted?

We accept Mastercard, Visa, American Express, as well as cash in US Dollars, Pounds, Canadian Dollars, and Euros.

Is there a dress code for restaurants or public areas?

Yes, we do have dress codes for certain restaurants: - Mediterranean Market: Proper covering attire is required for entry from the beach or pool areas. - Castle View: Smart casual attire is required—please no flip flops or tank tops.

Can guests request a early check-in?

Yes, guests can request an early check-in for an additional $150, and a late check-out (until 6pm) for an additional $200.

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LOCATION

End of Belair Road
Long Bay, Saint Philip
International Call
+1 (246) 622 1200

SPA

Islandessencespabywyndham 246-850-3216

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